Shipping policy

• We dispatch orders promptly, except on non-working days.
• Feel free to specify your preferred courier/logistics partner by adding a note during checkout.
• Please note that cancelling or changing an order after shipment is extremely challenging. If you've misplaced an order, contact us immediately via phone.
• Orders within Tamil Nadu usually arrive within 1-3 business days. In rare cases, delivery may take up to 7 days. Rest assured, we'll keep you informed if any delays occur.

 

At our store, we understand the importance of timely and reliable shipping and delivery services. We have partnered with various logistics and courier partners to ensure that the orders are delivered efficiently and securely. Currently, we are serving customers only in Tamilnadu.

When it comes to delivery delays, we strive to dispatch your orders on the same day. However, please note that there may be circumstances beyond our control that could cause a slight delay in delivery. Rest assured, if any such delay occurs, we will promptly notify you, keeping you informed every step of the way.

It is important to note that we do not offer Cash-on-Delivery as a payment option. We apologize for any inconvenience this may cause. To streamline our operations and provide a seamless shopping experience, we require all orders to be paid for at the time of purchase.

Once an order has been shipped, we are unable to make any changes to it. We kindly request our customers to carefully review their orders before completing the purchase. If you have any questions or concerns regarding your order, please reach out to our customer support team, and they will be happy to assist you.

Shipping costs vary depending on your location. We have implemented a fair and transparent shipping cost structure to ensure that you are charged appropriately based on the distance and logistics involved in delivering your order. 

While we strive to provide a smooth and hassle-free shipping and delivery experience, please understand that unforeseen events or circumstances beyond our control may occasionally arise. In such cases, we cannot be held liable for any delays or issues that may occur. However, we assure you that we will do our best to resolve any issues promptly and keep you informed throughout the process.

Thank you for choosing Rithaira. We are committed to delivering your orders with utmost care and efficiency. If you have any further questions or require assistance, please do not hesitate to contact our dedicated customer support team.